Privacy and Security

PRIVACY AND SECURITY POLICY

All services provided in our store and the store registered at Mollafenari Mah. Nuruosmaniye Caddesi No:58/A Fatih İstanbul belong to our company, ÇAKMAKÇI KIYMETLİ MADENLER SAN. TİC. A.Ş., and are operated by our company.

Our company may collect personal data for various purposes. Set out below is how and in what manner the personal data collected is gathered, and how and in what manner such data is protected.

By the completion of various forms and surveys on our store, certain personal information of members concerning themselves (such as first name and surname, company details, telephone, address or e-mail addresses) is collected by our store as required by the nature of the business.

From time to time, our company may send its customers and members campaign information, information about new products and promotional offers. Our members may make any choice as to whether or not to receive such information when becoming a member, may subsequently change this choice from the account information section after signing in, or may give notice via the link contained in the information message sent to them.

Personal information transmitted electronically to our store by our members during the approval process carried out through our store or by e-mail will not be disclosed to third parties outside the purposes and scope determined by the “User Agreement” concluded with our members.

In order to identify system-related problems and to resolve quickly any problems or disputes that may arise in relation to the service provided, our company records and uses the IP addresses of its members. IP addresses may also be used to identify users in a general manner and to collect comprehensive demographic information.

Our company undertakes to keep confidential information strictly private and confidential, to regard this as a duty of secrecy, and to take all necessary measures and exercise all necessary care to establish and maintain confidentiality and to prevent all or any part of the confidential information from entering the public domain, from being used without authorisation or from being disclosed to a third party.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may provide links to other sites within the website. Our company bears no responsibility for the privacy practices and content of the sites accessed through these links. Advertisements published on the site belonging to our company are distributed to our users through our advertising business partners. The Privacy Policy Principles in this agreement relate only to the use of our store and do not cover third-party websites.

EXCEPTIONAL CIRCUMSTANCES

• In the limited circumstances set out below, our company may disclose information belonging to users to third parties outside the provisions of this “Privacy Policy”. These circumstances are limited in number and consist of:
• Complying with obligations imposed by the rules of law that are in force and issued by a competent legal authority, such as laws, decree-laws and regulations;
• The request for information about users for the purposes of an investigation or inquiry duly conducted by a competent administrative or judicial authority;
• Cases where providing information is necessary in order to protect the rights or safety of users.

E-MAIL SECURITY

Never write your credit card number or your passwords in the e-mails you send to our store's Customer Services in relation to any order. The information contained in e-mails may be seen by third parties. Our company cannot under any circumstances guarantee the security of information transmitted through your e-mails.

BROWSER COOKIES

Our company may obtain information about the users visiting our store and about their use of the website by using a technical communication file (cookie). The technical communication files in question are small text files sent by a website to the user's browser to be stored in the main memory. A technical communication file facilitates the use of the Internet by storing the status of and preferences relating to the site.

The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose and how many times a person visits the site and how long they stay on the site, and helps to dynamically generate advertisements and content from user pages specially designed for users. The technical communication file is not designed to retrieve data or any other personal information from the main memory or from your e-mail. Most browsers are initially designed to accept technical communication files; however, users may, if they wish, change their settings so that technical communication files are not received or so that a warning is given when a technical communication file is sent.

Our company may amend the provisions of this “Privacy Policy” at any time by publishing them on the site, by sending an e-mail to users or by publishing them on its site. If the provisions of the Privacy Policy change, they take effect on the date of publication.

For any questions and suggestions regarding our privacy policy, you may send an e-mail to www.cakmakcikiymetlimadenler.com. You may reach our company using the contact details below.

Company title: ÇAKMAKÇI KIYMETLİ MADENLER SAN. TİC. A.Ş.

Address: Mollafenari Mah. Nuruosmaniye Caddesi No:58/A Fatih İstanbul

E-mail: www.cakmakcikiymetlimadenler.com

Phone: 0212 945 99 98